What Information Is Collected
We receive and store any information you enter on our Website or give us in any other way, such as via telephone, electronic mail, online or otherwise. For example, this information may be collected when you purchase a product or when you contact us for customer support. Here are the types of information
Contact Information: We collect and retain personal contact information that you submit to us voluntarily and this includes, but is not limited to, your name, mailing address, web address, telephone number, and e-mail address, and, where provided, your fax number.
Such contact information may be used, for example, to communicate with you when necessary with respect to transactions. Additionally, we may collect contact information provided to us during any correspondence relating to customer support, as well as in connection with products and services offered on our Website.
Demographic Information: We may collect and store anonymous demographic information (such as your zip/postal code, gender and age), and use this data to tailor your experience on our Website, provide content that we think you might be interested in, perform general improvements to the Website, and display the content according to your preferences. Such demographic information may be shared with partners, market researchers and other third parties on an aggregate, nonpersonally identifiable basis. No personally identifiable information will be linked to such aggregated demographic information that is shared with third parties.
Other Information: We collect and store certain types of information whenever you interact with us. Additionally, we log IP addresses (a unique number assigned to every computer on the Internet) in order to improve security, analyze trends and administer the Website. We may track your movement within the Website, the third-party website pages from which you were referred, access times and browser types. We use this information to gauge the effectiveness of our Website, track information for statistical purposes and to improve the products and services we provide. We collect this information to better develop a sense of what services our customers need and identify areas of improvement to the Website. We may use such information for marketing purposes, and to send information to you that we believe might be of interest. In addition, such information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated information shared with third parties.
We may supplement the information you provide us by acquiring publicly or commercially available information as available in the public domain or from third parties, for instance, to verify your address or to update your information and to create a profile of your preferences. We tie your personally identifiable information to information in the profile, in order to improve the content of the Website for you or to inform you about products or services that we think will be of interest to you. In addition, we may obtain non-sensitive contact information from third parties, including via bulk access licenses from other registrars. From time to time, we may also ask you to participate in surveys or other communications conducted by us or third parties designed to help us improve the Websites or the products or services we provide.
Cookies: The Website may use “cookie” technology for such purposes as enhancing your online experience by making it easier for you to navigate through the Website and making certain features work better. Cookies are text files which are commonly deposited by websites on a user’s hard drive when the user visits a website. The file identifies a user’s computer and can record the user’s preferences and other data about the user’s website visit. We do not extract information about individual users during this process. Your web browser may enable you to disable cookies, but please note that certain services may not function correctly without it and your experience on our Websites may be hindered.
Third Party Cookies: We may use third-party advertising companies to serve ads on our behalf across the Internet. These companies may collect and use information about your visits to this and other websites and your interaction with our products and services in order to provide advertisements about goods and services of interest to you. However, no personally identifiable information (such as your name, address, email address or telephone number) will be connected with such information. They may use information about your visits to this and other websites to target advertisements for goods and services and may be used to keep track of user response to each advertisement. These targeted advertisements may appear on our Website or on other sites that you visit. The anonymous information is collected through the use of a pixel tag or cookies, which are industry standard technologies used by most major websites. If you do not want such companies to collect this information you may opt-out. Please note that if you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.
Web Beacons: The Websites may contain electronic images (called a “single-pixel GIF” or a “web beacon”) that allow a website to track the effectiveness of marketing campaigns. No personally identifiable information will be transmitted via web beacons.
Telephone Recording and Monitoring: To ensure KALAMIRA.com customers receive quality service, KALAMIRA.com selects phone calls for recording and/or monitoring. These calls, between KALAMIRA.com customers (or potential customers) and employees, are evaluated by supervisors and/or other KALAMIRA.com representatives. This is to guarantee that prompt, consistent assistance and accurate information is delivered in a professional manner. In contacting KALAMIRA.com, creating an account with KALAMIRA.com, or by otherwise utilizing any KALAMIRA.com products or services, you hereby consent to any such call recording and/or monitoring.